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This article was published on March 17, 2020
Due to the recent government guidelines and the impact of the Covid-19 outbreak, we wanted to advise you on the current situation at ERW.
We are still open and it is business as usual, however, we take the health and safety of our staff and communities very seriously and have provided guidance to all, to help prevent the spread of any infection. We are doing so in line with the preventive guidance from Public Health England.
All planned installations will still go ahead, with the approval of our customers of course. Should there be any requirement to change this, we will be on hand to make the necessary arrangements.
During these unprecedented times where the current state is advising social distancing and self isolation, conversations and relationships with ERW will not be cancelled.
Our showroom is still open, should you wish to visit. We have put in place all the relevant preventative measures to ensure your safety within our environment.
We are also on hand to discuss any of your home improvement requirements over the phone or by email. Our fantastic staff are still available during office hours and if there is a particular product you are interested in, we can help you with a virtual survey, providing you with ideas and indicative costs.
We are actively monitoring this rapidly evolving situation but for the moment we are open for business.
Support independent local businesses during this difficult time and stay safe everyone.
Many thanks for your continued support.
ERW Joinery Ltd
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Our whole experience with ERW joiners has been absolutely first class. Our first meeting was a showroom appointment with Stuart Wall, I personally loved the showroom straightaway, the colours of the sample doors blew me away.
To the skilled craftsmen of joiners who made our front door, who we have not met, but who we will forever be grateful too – their craftsmanship is beyond compare – thank you so very much.
Mrs Lister
I was delighted with the installation process. Steve and Tony worked very hard and took a lot of care around our house. My husband thought we would end up having to redecorate but was amazed that the windows looked like they had always been there. We are delighted and have had a number of positive comments about them. Thank you.
Mr & Mrs C, South Gosforth
Just a quick note to say how fantastic the men were that came to install the windows, they were very polite and friendly and have done a great job. The windows look brilliant and I am very pleased with them.
Ms E, Redcar
I love our new doors. They are absolutely gorgeous and exactly what I’d imagined. Every step of the process has been easy, well managed and clearly communicated, which I have come to appreciate is not always the case.
The installation crew that has been here for the past two days has been friendly and highly professional. They did a great job.
Thank you so much for taking the time to walk us through your showroom and workshop back in December. I couldn’t be more pleased with the outcome.
Ms Hinthorne
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We're not able to carry out installations in your postcode area, however, we can still design and create your door, and you can liaise with a local fitter in your area to install it.
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