Our doors are still open

This article was published on March 17, 2020

Due to the recent government guidelines and the impact of the Covid-19 outbreak, we wanted to advise you on the current situation at ERW.

We are still open and it is business as usual, however, we take the health and safety of our staff and communities very seriously and have provided guidance to all, to help prevent the spread of any infection. We are doing so in line with the preventive guidance from Public Health England.

All planned installations will still go ahead, with the approval of our customers of course. Should there be any requirement to change this, we will be on hand to make the necessary arrangements.

During these unprecedented times where the current state is advising social distancing and self isolation, conversations and relationships with ERW will not be cancelled.

Our showroom is still open, should you wish to visit. We have put in place all the relevant preventative measures to ensure your safety within our environment.

We are also on hand to discuss any of your home improvement requirements over the phone or by email. Our fantastic staff are still available during office hours and if there is a particular product you are interested in, we can help you with a virtual survey, providing you with ideas and indicative costs.

We are actively monitoring this rapidly evolving situation but for the moment we are open for business.

Support independent local businesses during this difficult time and stay safe everyone.

Many thanks for your continued support.

ERW Joinery Ltd

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Recent Testimonials

We are delighted with the product supplied. The leaded windows look really good and very much in character with the house and with the previous windows. The installation team have been very helpful and informative throughout and are a credit to your company. An excellent job and done exactly as per your contract program (which makes a nice change from some of the builders we have used in the past!). Thank you.

Mr & Mrs D, Stockton on Tees

A superb job! We’re really delighted with all our new windows. We’d like to thank ERW very much.

The installation team of Craig, Aarron and Joe were very professional, worked well together and got on with the job efficiently to complete everything ahead of time. They were very polite and communicated well with us about the job in hand and the time scale, and we were impressed that they cleared up so well each day before leaving. We would like to thank them for all their workmanship, advice, help and good humour.

The quality of the items made off-site was very high. The 7 windows look really good, they operate well and the finish is excellent. Hopefully, next winter’s gas and electricity bills will show the benefit.

From our initial contact with Stuart and our visit to the showroom, through the technical survey by Andy and the co-ordination by Sophie and Jeff, to the final installation, we’re more than happy with the whole process. We’re so pleased that we chose ERW for our continuing efforts at improving our 115-year-old home. We will certainly come back for the final stage of work on our windows in due course.

Mr and Mrs C, Darlington

We have had windows from you since 2007 and been very please with the service given, from first response to final completion. All staff are extremely pleasant and efficient. Very good attention given to the finish of each installation.

Mr & Mrs G, Hutton Rudby

Thank you for proving excellent service through the planning and design of the windows, from following through with the planning authority to securing an appropriate outcome and faultless installation. Your staff polite, respectful and highly skilled, thank you again, myself and my tenants are delighted.

Mrs R, Stokesley