Our doors are still open

This article was published on March 17, 2020

Due to the recent government guidelines and the impact of the Covid-19 outbreak, we wanted to advise you on the current situation at ERW.

We are still open and it is business as usual, however, we take the health and safety of our staff and communities very seriously and have provided guidance to all, to help prevent the spread of any infection. We are doing so in line with the preventive guidance from Public Health England.

All planned installations will still go ahead, with the approval of our customers of course. Should there be any requirement to change this, we will be on hand to make the necessary arrangements.

During these unprecedented times where the current state is advising social distancing and self isolation, conversations and relationships with ERW will not be cancelled.

Our showroom is still open, should you wish to visit. We have put in place all the relevant preventative measures to ensure your safety within our environment.

We are also on hand to discuss any of your home improvement requirements over the phone or by email. Our fantastic staff are still available during office hours and if there is a particular product you are interested in, we can help you with a virtual survey, providing you with ideas and indicative costs.

We are actively monitoring this rapidly evolving situation but for the moment we are open for business.

Support independent local businesses during this difficult time and stay safe everyone.

Many thanks for your continued support.

ERW Joinery Ltd

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Recent Testimonials

Many thanks to ERW Joinery Ltd, our home has been transformed. The quality and installation has exceeded our expectations. The work of your installers has been exemplary, nothing has been a problem and their care and attention to detail is first class. We would recommend you to anyone.

Dr & Mrs M, Ponteland

We just wanted to drop you a note to let you know that we are very happy with both our secondary glazing and the new double glazing that has very recently been fitted by ERW Joinery Ltd in our home. Despite having some reservations about the aesthetics and impact it would have on the ‘period’ of the house, we both think the windows look great. In addition to this we have already noticed that the house feels much warmer and also retains the heat for longer. I thought that the advice you gave us was excellent & the attention to detail from yourself and your workforce was so important in helping us decide about the best products. Could you also please pass on our thanks to the workforce who were professional, hardworking and above all craftsmen. We will certainly be happy to recommend your company to any of our friends who may be considering similar work.

Ms R, Darlington

I just wanted to say a big thank you for a job really well done. All your staff are helpful and the team carried out the installation were tidy and caused minimal disruption. Thank you!

Mr & Mrs N, Eppleby

Whilst not the cheapest quote, the presentation and professional approach persuaded me to use ERW. Standard of work and communication to let us know when the works will be conducted were excellent. Stain glass windows are perfect match and look excellent.

Mrs W, Jesmond