Customer Testimonial

This article was published on August 20, 2022

It’s easy for us to tell you about the benefits of choosing ERW for your new timber doors and windows but we thought we’d let our lovely customers do the talking. It was great to catch up with one customer who had her stunning teknos blue finn Glenmore door installed in Leeds, we were able to film her review about her experience about purchasing her door from us.

Here is what Mrs P had to say about her ERW experience and how she came about choosing ERW.

How did you find out about ERW?

A friend had a door installed and it was absolutely beautiful so she recommended ERW wholeheartedly to us.

What made you choose ERW over other companies you considered?

To be honest we didn’t look around that much because we were so convinced by the door that our friends had gotten installed and then we looked online and saw all the options that were available as well as speaking to the team. We were very impressed with the quality of the door and the information we had on the installation as well as how friendly and responsive the team were.

How did you find the design process?

Really good as Andy came out and did the design, he has such an eye for the details that we didn’t have. He thought about everything in terms of lining up the different glass that we were having installed surrounding the door itself. I’m really impressed with everything that he did, especially with the meticulous attention to detail that he had.

How was the installation?

It was great and quick, the team was lovely and everyone from ERW has been brilliant and really friendly. We had the door installed in February so it was quite cold but they were as quick as they possibly could be so it was a very smooth and painless process.

What would you say to a friend who was looking to get a new door?

We have recommended you to several friends and said that the doors are beautiful but also brilliant quality, great from an insulation perspective as it made a massive difference to the heat retention in our house and that you are great to deal with.

Is there anything else you’d like to share about your experience with ERW?

They are a lovely bunch of people, great doors, a really good experience and we love our door. I should say that all the delivery people that came after it was installed had noticed we got a new door and were very complimentary.

Our showroom and workshop is available for you to visit by appointment only for 1 to 1 meetings with a member of the team to answer any questions you may have, our workshop helps to show you the process we use to make your door bespoke to you. For more information about our timber windows and doors, download our brochure here or get in touch today on 01642 456167.

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Glenmore

Characterised by its heritage style bolection moulding and prominent glazing, our Glenmore is a wooden front door that enhances modern homes as effortlessly as period properties.

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Eton

Characterised by its replica lead design and distinctive moulding, our Eton wooden front doors bring timeless appeal to modern and traditional entrance ways.

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Hampton

Inspired by inner London Georgian architecture, the Hampton wooden front door carries a sense of grandeur, characterised by its trio of minster glass lead window panels, centrally positioned knob and period bolection moulding.

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Recent Testimonials

ERW has been a major contributor in improving the physical appearance and energy conservation in our property which sits in the middle of Stokesley’s conservation area. In four phases of design and installation since early 2018 you have helped transform our property with complete distinction.

From assistance given to lodging planning applications with Hambleton District Council through advice on window design and final installation, I can give no higher praise than commending ERW on every aspect of installation.

I first visited your showroom and workshop in the Autumn of 2017 and was impressed with the factory tour afforded me by Kirsty Semark (Customer Service Supervisor). I was convinced that ERW could provide the solution to upgrading our ageing timber windows and appreciate the help and courtesy extended from you and all your staff – many of whom I have met during our four phases of installation.

The very recent installation of a new ‘Eton’ front door enhances the front elevation with perfection.

Please convey our sincere thanks to everyone involved with the workmanship, installation and administration.

Mr U, Stokesley

Many thanks to ERW Joinery Ltd, our home has been transformed. The quality and installation has exceeded our expectations. The work of your installers has been exemplary, nothing has been a problem and their care and attention to detail is first class. We would recommend you to anyone.

Dr & Mrs M, Ponteland

A superb job! We’re really delighted with all our new windows. We’d like to thank ERW very much.

The installation team of Craig, Aarron and Joe were very professional, worked well together and got on with the job efficiently to complete everything ahead of time. They were very polite and communicated well with us about the job in hand and the time scale, and we were impressed that they cleared up so well each day before leaving. We would like to thank them for all their workmanship, advice, help and good humour.

The quality of the items made off-site was very high. The 7 windows look really good, they operate well and the finish is excellent. Hopefully, next winter’s gas and electricity bills will show the benefit.

From our initial contact with Stuart and our visit to the showroom, through the technical survey by Andy and the co-ordination by Sophie and Jeff, to the final installation, we’re more than happy with the whole process. We’re so pleased that we chose ERW for our continuing efforts at improving our 115-year-old home. We will certainly come back for the final stage of work on our windows in due course.

Mr and Mrs C, Darlington

I was delighted with the installation process. Steve and Tony worked very hard and took a lot of care around our house. My husband thought we would end up having to redecorate but was amazed that the windows looked like they had always been there. We are delighted and have had a number of positive comments about them. Thank you.

Mr & Mrs C, South Gosforth