This article was published on August 20, 2022
It’s easy for us to tell you about the benefits of choosing ERW for your new timber doors and windows but we thought we’d let our lovely customers do the talking. It was great to catch up with one customer who had her stunning teknos blue finn Glenmore door installed in Leeds, we were able to film her review about her experience about purchasing her door from us.
Here is what Mrs P had to say about her ERW experience and how she came about choosing ERW.
How did you find out about ERW?
A friend had a door installed and it was absolutely beautiful so she recommended ERW wholeheartedly to us.
What made you choose ERW over other companies you considered?
To be honest we didn’t look around that much because we were so convinced by the door that our friends had gotten installed and then we looked online and saw all the options that were available as well as speaking to the team. We were very impressed with the quality of the door and the information we had on the installation as well as how friendly and responsive the team were.
How did you find the design process?
Really good as Andy came out and did the design, he has such an eye for the details that we didn’t have. He thought about everything in terms of lining up the different glass that we were having installed surrounding the door itself. I’m really impressed with everything that he did, especially with the meticulous attention to detail that he had.
How was the installation?
It was great and quick, the team was lovely and everyone from ERW has been brilliant and really friendly. We had the door installed in February so it was quite cold but they were as quick as they possibly could be so it was a very smooth and painless process.
What would you say to a friend who was looking to get a new door?
We have recommended you to several friends and said that the doors are beautiful but also brilliant quality, great from an insulation perspective as it made a massive difference to the heat retention in our house and that you are great to deal with.
Is there anything else you’d like to share about your experience with ERW?
They are a lovely bunch of people, great doors, a really good experience and we love our door. I should say that all the delivery people that came after it was installed had noticed we got a new door and were very complimentary.
Our showroom and workshop is available for you to visit by appointment only for 1 to 1 meetings with a member of the team to answer any questions you may have, our workshop helps to show you the process we use to make your door bespoke to you. For more information about our timber windows and doors, download our brochure here or get in touch today on 01642 456167.
In today’s evolving property landscape, many homeowners face the pivotal question: to move or to improve? With the pressures of the cost-of-living crisis and increasing mortgage rates, the answer for many, leans towards renovation. Investing in home improvements, especially with timber windows and doors, could be a game-changer for your property. Replacing your windows and/or […]
When it comes to enhancing your outdoor living space, an aluminium pergola can be a fantastic addition to your garden. Since the pandemic in 2020, we’ve seen an increase in the pergolas’ popularity, with many people choosing these beautiful structures to enjoy their gardens all year round. Traditionally made from wood, the introduction of aluminium […]
A wooden front door is not just an entrance to your home. It’s also an essential part of your home’s kerb appeal. When it comes to choosing a front door, wooden doors have always been a popular choice due to their timeless beauty, durability, and natural charm. However, selecting the perfect wooden front door requires […]
As in all things, there is no substitute for quality. Excellent product connected to a work ethos of ‘only being as good as your last job’ ensures continued quality of service, hopefully, to an ever expanding customer base.
My door is a visual ‘daily delight’. So pleased that I found my way to your factory door.
Mr Taylor, Billingham
ERW has been a major contributor in improving the physical appearance and energy conservation in our property which sits in the middle of Stokesley’s conservation area. In four phases of design and installation since early 2018 you have helped transform our property with complete distinction.
From assistance given to lodging planning applications with Hambleton District Council through advice on window design and final installation, I can give no higher praise than commending ERW on every aspect of installation.
I first visited your showroom and workshop in the Autumn of 2017 and was impressed with the factory tour afforded me by Kirsty Semark (Customer Service Supervisor). I was convinced that ERW could provide the solution to upgrading our ageing timber windows and appreciate the help and courtesy extended from you and all your staff – many of whom I have met during our four phases of installation.
The very recent installation of a new ‘Eton’ front door enhances the front elevation with perfection.
Please convey our sincere thanks to everyone involved with the workmanship, installation and administration.
Mr U, Stokesley
I don’t think I can think of any improvement you could male, we are very satisfied particularly that the actual installation was so quickly and expertly carrier out leaving us with no tidying up to do.
Mr D, Stockton on Tees
The service you all provided was second to none, a great job well done!
Ms S, Beamish
We're not able to carry out installations in your postcode area, however, we can still design and create your door, and you can liaise with a local fitter in your area to install it.