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This article was published on April 4, 2019
A North East bespoke timber window and door specialist has capped off its most successful year by welcoming a significant new recruit.
Stuart Wall has joined Middlesbrough-based ERW Joinery Ltd as the company’s new Business Development Manager, meaning founder Lawrence Wall and wife Julie now have all three children working within the team.
Stuart’s employment is the first of a projected six new recruits for the company in 2019 and follows four new jobs created in 2018, as well as an increased intake of apprentices.
Speaking of his appointment, Stuart said: “ERW is in my blood so I’ve always known I’d be here at some point, but I couldn’t be joining the team at a better time really.
“2018 was the company’s best ever year, both financially and in the way they’ve worked to lay the foundations for the future by supporting young people with apprenticeships.
“My background is in business development, so I’m excited to help build on what the family has achieved to increase brand awareness and secure new contracts for continued success.”
ERW has been established since 1979 and provides bespoke timber windows and doors to homes and businesses across the North East and North Yorkshire.
The company enjoyed a 37 per cent increase in turnover last year thanks to a number of high-profile contracts including providing services and products for Auckland Castle, the Skelton Heritage townscape project and the transformation of Hartlepool’s former Post Office building for engineering firm Gus Robinson.
In addition, the company has recorded significant growth in the manufacturing of timber windows and doors for homeowners across the North.
ERW also recently secured funding from the Tees Valley Business Compass to invest in their brand, marketing and website with the aim of making the company the north’s leading provider of custom-made timber home improvement products.
Managing director Lawrence said: “Stuart’s appointment has now completed our senior leadership team. We are immensely proud that our children, Helen, Phillip and now Stuart chose to be part of the business and help us grow.
“We’re celebrating 40 years as a family-run company this year, so to welcome Stuart to ERW now is really special.
“Along with Kirsty and Phil in our operations team, we have a fantastic group of talented people to take the business forward and allow myself and Julie to now look towards our retirement.
“The future is very exciting for everybody in the business and we know they will continue to grow the business while maintaining the standards and service we have built our reputation on,” he added.
As well as Stuart’s appointment, ERW plans to recruit several new apprentices in 2019, giving opportunities to local talent with the aim of bridging the skills gap in joinery, and production processes.
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Having just recently had wooden windows installed by your company, I would like to thank you for the professional and efficient service you provided. From my initial phone call to ERW through quotation and survey it all went very smoothly. I congratulate you on your work force who were all polite, punctual, reliable, tidy, helpful, considerate and very hard working. A CREDIT TO ERW! Needless to say I am delighted with my new windows and would not hesitate to recommend ERW to anyone who wants to deal with a professional family run firm.
Mrs B, Wolviston, Billingham
The standard of quality of the work done is so good that I can only use one word to crown it – PERFECT! My wife and I hope you will continue to provide such an exemplary piece of work which will no doubt earn you more customers. We are happy to recommend you to everyone we know.
Dr S, Darlington
Thank you for proving excellent service through the planning and design of the windows, from following through with the planning authority to securing an appropriate outcome and faultless installation. Your staff polite, respectful and highly skilled, thank you again, myself and my tenants are delighted.
Mrs R, Stokesley
A superb job! We’re really delighted with all our new windows. We’d like to thank ERW very much.
The installation team of Craig, Aarron and Joe were very professional, worked well together and got on with the job efficiently to complete everything ahead of time. They were very polite and communicated well with us about the job in hand and the time scale, and we were impressed that they cleared up so well each day before leaving. We would like to thank them for all their workmanship, advice, help and good humour.
The quality of the items made off-site was very high. The 7 windows look really good, they operate well and the finish is excellent. Hopefully, next winter’s gas and electricity bills will show the benefit.
From our initial contact with Stuart and our visit to the showroom, through the technical survey by Andy and the co-ordination by Sophie and Jeff, to the final installation, we’re more than happy with the whole process. We’re so pleased that we chose ERW for our continuing efforts at improving our 115-year-old home. We will certainly come back for the final stage of work on our windows in due course.
Mr and Mrs C, Darlington
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