ERW Joinery Limited is authorised and regulated by the Financial Conduct Authority for Full Permission Credit Broking, our FCA Firm Reference Number 915157
We undertake to provide the highest standard of service, whilst acting responsibly at all times.
If, however, you do have a complaint regarding the lease broking service we provide you with then please let us know either in person, in writing or via the telephone and we will seek to resolve your compliant promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service.
In order to contact the Financial Ombudsman Service, you should contact them as follows:
I was delighted with the installation process. Steve and Tony worked very hard and took a lot of care around our house. My husband thought we would end up having to redecorate but was amazed that the windows looked like they had always been there. We are delighted and have had a number of positive comments about them. Thank you.
Mr & Mrs C, South Gosforth
We were very happy with the quality of the workmanship, workforce were excellent, working non stop until job was finished. All were friendly and helpful too.
Mr & Mrs B, Middlesbrough
I love our new doors. They are absolutely gorgeous and exactly what I’d imagined. Every step of the process has been easy, well managed and clearly communicated, which I have come to appreciate is not always the case.
The installation crew that has been here for the past two days has been friendly and highly professional. They did a great job.
Thank you so much for taking the time to walk us through your showroom and workshop back in December. I couldn’t be more pleased with the outcome.
Ms Hinthorne
My wife and I are delighted with the work you carried out on the windows. You completed the work most efficiently, to our agreed time scale. Your dealings with us from initial enquiry to completion, were first class. I would most certainly have no hesitation in recommending your firm to others, and will be in touch in late spring to initiate further work – on our upstairs front windows.
Mr C, Middlesbrough
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We're not able to carry out installations in your postcode area, however, we can still design and create your door, and you can liaise with a local fitter in your area to install it.
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