Complaints

Having just recently had wooden windows installed by your company, I would like to thank you for the professional and efficient service you provided. From my initial phone call to ERW through quotation and survey it all went very smoothly. I congratulate you on your work force who were all polite, punctual, reliable, tidy, helpful, considerate and very hard working. A CREDIT TO ERW! Needless to say I am delighted with my new windows and would not hesitate to recommend ERW to anyone who wants to deal with a professional family run firm.

Mrs B, Wolviston, Billingham

Our whole experience with ERW joiners has been absolutely first class. Our first meeting was a showroom appointment with Stuart Wall, I personally loved the showroom straightaway, the colours of the sample doors blew me away.

To the skilled craftsmen of joiners who made our front door, who we have not met, but who we will forever be grateful too – their craftsmanship is beyond compare – thank you so very much.

Mrs Lister

The whole transaction was great as usual, from initial enquiry through to survey and the lads who did the installation! Thanks.

Mr. P, Durham

My wife and I are delighted with the work you carried out on the windows. You completed the work most efficiently, to our agreed time scale. Your dealings with us from initial enquiry to completion, were first class. I would most certainly have no hesitation in recommending your firm to others, and will be in touch in late spring to initiate further work – on our upstairs front windows.

Mr C, Middlesbrough