Changes we've made in response to coronavirus

WE ARE STILL AVAILABLE TO TALK ABOUT YOUR PROJECT WHILE KEEPING YOUR FAMILY AND OUR TEAM SAFE

We are continuing to follow the lastest government advice about social distancing and keeping people safe while been able to answer your enquiries and serve our customers.

To do this, we’ve made some changes to the way we work;

Our showroom is open by appointment only to limit the number of people in the space, to allow social distancing.
Our showroom is spacious enough that you will be able to move around freely without having to come in to contact with a member of out team.
All areas of our showroom are been cleaned meticulously.
We’re limiting the number of staff on site, again to allow for social distancing.
We’re making use of street view technology to allow us to give indicative quotes without needing to visit your property. Where a visit is needed, this can be done from the exterior of the building, or in a way that you are comfortable with. We will discuss this with you prior to any visit.

Additionally, we have put extra facilities in place to be able to continue with any enquiries you have.

We are here to receive telephone calls, answer your emails and take enquiries via our website and social media..

Please feel free to get in touch via phone or email:

Tel: 01642 456167

Website: www.erwltd.co.uk

Email: info@erwltd.co.uk

To all our lovely customers that have placed orders and have installations scheduled in, we will be in touch individually to make new and necessary arrangements.

We would like to thank you all for your continued support.

Best wishes from everyone at ERW.

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Recent Testimonials

I love our new doors. They are absolutely gorgeous and exactly what I’d imagined. Every step of the process has been easy, well managed and clearly communicated, which I have come to appreciate is not always the case.

The installation crew that has been here for the past two days has been friendly and highly professional. They did a great job.

Thank you so much for taking the time to walk us through your showroom and workshop back in December. I couldn’t be more pleased with the outcome.

Ms Hinthorne

Thank you so much for the windows and front door. They have exceeded my expectations! I was very happy with the two fitters that came, they were very professional, polite and left our house immaculate. I would definitely recommend your firm to a friend and family.

Mr & Mrs M, Eston, Middlesbrough

Thank you for proving excellent service through the planning and design of the windows, from following through with the planning authority to securing an appropriate outcome and faultless installation. Your staff polite, respectful and highly skilled, thank you again, myself and my tenants are delighted.

Mrs R, Stokesley

Having just recently had wooden windows installed by your company, I would like to thank you for the professional and efficient service you provided. From my initial phone call to ERW through quotation and survey it all went very smoothly. I congratulate you on your work force who were all polite, punctual, reliable, tidy, helpful, considerate and very hard working. A CREDIT TO ERW! Needless to say I am delighted with my new windows and would not hesitate to recommend ERW to anyone who wants to deal with a professional family run firm.

Mrs B, Wolviston, Billingham

Changes we’ve made in response to coronavirus

Brochure Download

Recent Testimonials

Just so you know...