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Join us for our September Open Days – 5th, 6th & 7th September!
ERW Joinery Limited is authorised and regulated by the Financial Conduct Authority for Full Permission Credit Broking, our FCA Firm Reference Number 915157
We undertake to provide the highest standard of service, whilst acting responsibly at all times.
If, however, you do have a complaint regarding the lease broking service we provide you with then please let us know either in person, in writing or via the telephone and we will seek to resolve your compliant promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service.
In order to contact the Financial Ombudsman Service, you should contact them as follows:
A superb job! We’re really delighted with all our new windows. We’d like to thank ERW very much.
The installation team of Craig, Aarron and Joe were very professional, worked well together and got on with the job efficiently to complete everything ahead of time. They were very polite and communicated well with us about the job in hand and the time scale, and we were impressed that they cleared up so well each day before leaving. We would like to thank them for all their workmanship, advice, help and good humour.
The quality of the items made off-site was very high. The 7 windows look really good, they operate well and the finish is excellent. Hopefully, next winter’s gas and electricity bills will show the benefit.
From our initial contact with Stuart and our visit to the showroom, through the technical survey by Andy and the co-ordination by Sophie and Jeff, to the final installation, we’re more than happy with the whole process. We’re so pleased that we chose ERW for our continuing efforts at improving our 115-year-old home. We will certainly come back for the final stage of work on our windows in due course.
Mr and Mrs C, Darlington
I don’t think I can think of any improvement you could male, we are very satisfied particularly that the actual installation was so quickly and expertly carrier out leaving us with no tidying up to do.
Mr D, Stockton on Tees
The work of installing our double glazed units has finished and my wife and I want to tell you what a pleasure it was to have the installers working on that job. They had humour, application, care, consideration and skill and we much enjoyed their time with us. We have thanked them but felt it was important for you to know how grateful we are.
Mr & Mrs W, Eaglescliffe
We chose your company because it was recommended by a neighbour who had had worked carried out by your firm very satisfactorily. we are equally pleased with the work and communication with your firm throughout and would not hesitate recommending you to any one in a similar position
Ms. S, Gosforth
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We're not able to carry out installations in your postcode area, however, we can still design and create your door, and you can liaise with a local fitter in your area to install it.
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