This article was published on March 17, 2020
Due to the recent government guidelines and the impact of the Covid-19 outbreak, we wanted to advise you on the current situation at ERW.
We are still open and it is business as usual, however, we take the health and safety of our staff and communities very seriously and have provided guidance to all, to help prevent the spread of any infection. We are doing so in line with the preventive guidance from Public Health England.
All planned installations will still go ahead, with the approval of our customers of course. Should there be any requirement to change this, we will be on hand to make the necessary arrangements.
During these unprecedented times where the current state is advising social distancing and self isolation, conversations and relationships with ERW will not be cancelled.
Our showroom is still open, should you wish to visit. We have put in place all the relevant preventative measures to ensure your safety within our environment.
We are also on hand to discuss any of your home improvement requirements over the phone or by email. Our fantastic staff are still available during office hours and if there is a particular product you are interested in, we can help you with a virtual survey, providing you with ideas and indicative costs.
We are actively monitoring this rapidly evolving situation but for the moment we are open for business.
Support independent local businesses during this difficult time and stay safe everyone.
Many thanks for your continued support.
ERW Joinery Ltd
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Our whole experience with ERW joiners has been absolutely first class. Our first meeting was a showroom appointment with Stuart Wall, I personally loved the showroom straightaway, the colours of the sample doors blew me away.
To the skilled craftsmen of joiners who made our front door, who we have not met, but who we will forever be grateful too – their craftsmanship is beyond compare – thank you so very much.
I remember visiting your showroom and saying that I wish my windows could be as good as the ones on your display and they are! I am absolutely delighted with them. They have transformed the front of my house. All installation staff involved were extremely polite and professional in their approach. They treated my home with respect and ensured that they cleaned thoroughly after. Please pass on my thanks to them for the quality of work they have done. It has been much admired by so many people, so I will not hesitate to recommend your firm in the future.
Mrs R, Stokesley
We were very happy with the quality of the workmanship, workforce were excellent, working non stop until job was finished. All were friendly and helpful too.
Mr & Mrs B, Middlesbrough
Having just recently had wooden windows installed by your company, I would like to thank you for the professional and efficient service you provided. From my initial phone call to ERW through quotation and survey it all went very smoothly. I congratulate you on your work force who were all polite, punctual, reliable, tidy, helpful, considerate and very hard working. A CREDIT TO ERW! Needless to say I am delighted with my new windows and would not hesitate to recommend ERW to anyone who wants to deal with a professional family run firm.
Mrs B, Wolviston, Billingham
We're not able to carry out installations in your postcode area, however, we can still design and create your door, and you can liaise with a local fitter in your area to install it.