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This article was published on March 17, 2020
Due to the recent government guidelines and the impact of the Covid-19 outbreak, we wanted to advise you on the current situation at ERW.
We are still open and it is business as usual, however, we take the health and safety of our staff and communities very seriously and have provided guidance to all, to help prevent the spread of any infection. We are doing so in line with the preventive guidance from Public Health England.
All planned installations will still go ahead, with the approval of our customers of course. Should there be any requirement to change this, we will be on hand to make the necessary arrangements.
During these unprecedented times where the current state is advising social distancing and self isolation, conversations and relationships with ERW will not be cancelled.
Our showroom is still open, should you wish to visit. We have put in place all the relevant preventative measures to ensure your safety within our environment.
We are also on hand to discuss any of your home improvement requirements over the phone or by email. Our fantastic staff are still available during office hours and if there is a particular product you are interested in, we can help you with a virtual survey, providing you with ideas and indicative costs.
We are actively monitoring this rapidly evolving situation but for the moment we are open for business.
Support independent local businesses during this difficult time and stay safe everyone.
Many thanks for your continued support.
ERW Joinery Ltd
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I love our new doors. They are absolutely gorgeous and exactly what I’d imagined. Every step of the process has been easy, well managed and clearly communicated, which I have come to appreciate is not always the case.
The installation crew that has been here for the past two days has been friendly and highly professional. They did a great job.
Thank you so much for taking the time to walk us through your showroom and workshop back in December. I couldn’t be more pleased with the outcome.
Ms Hinthorne
We are delighted with the product supplied. The leaded windows look really good and very much in character with the house and with the previous windows. The installation team have been very helpful and informative throughout and are a credit to your company. An excellent job and done exactly as per your contract program (which makes a nice change from some of the builders we have used in the past!). Thank you.
Mr & Mrs D, Stockton on Tees
We have had windows from you since 2007 and been very please with the service given, from first response to final completion. All staff are extremely pleasant and efficient. Very good attention given to the finish of each installation.
Mr & Mrs G, Hutton Rudby
All staff I met were very professional from office to the 4 installers not forgetting the man who did the survey. I have had lots of compliments from friends and family. Thank you for the attention to detail and the efficiency of the work carried out.
Mrs B, Norton, Stockton on Tees
Brochure Download
We're not able to carry out installations in your postcode area, however, we can still design and create your door, and you can liaise with a local fitter in your area to install it.
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