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This article was published on March 17, 2020
Due to the recent government guidelines and the impact of the Covid-19 outbreak, we wanted to advise you on the current situation at ERW.
We are still open and it is business as usual, however, we take the health and safety of our staff and communities very seriously and have provided guidance to all, to help prevent the spread of any infection. We are doing so in line with the preventive guidance from Public Health England.
All planned installations will still go ahead, with the approval of our customers of course. Should there be any requirement to change this, we will be on hand to make the necessary arrangements.
During these unprecedented times where the current state is advising social distancing and self isolation, conversations and relationships with ERW will not be cancelled.
Our showroom is still open, should you wish to visit. We have put in place all the relevant preventative measures to ensure your safety within our environment.
We are also on hand to discuss any of your home improvement requirements over the phone or by email. Our fantastic staff are still available during office hours and if there is a particular product you are interested in, we can help you with a virtual survey, providing you with ideas and indicative costs.
We are actively monitoring this rapidly evolving situation but for the moment we are open for business.
Support independent local businesses during this difficult time and stay safe everyone.
Many thanks for your continued support.
ERW Joinery Ltd
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Thank you so much for the windows and front door. They have exceeded my expectations! I was very happy with the two fitters that came, they were very professional, polite and left our house immaculate. I would definitely recommend your firm to a friend and family.
Mr & Mrs M, Eston, Middlesbrough
We had our door fitted yesterday and we are thrilled with it!!
Thank you so much for all your help with the design process. We felt very well supported with this major purchase. You guided us sensitively and listened to what we wanted. And now we have our design and are very happy indeed
Mr & Mrs Robinson, Stockton
We have had windows from you since 2007 and been very please with the service given, from first response to final completion. All staff are extremely pleasant and efficient. Very good attention given to the finish of each installation.
Mr & Mrs G, Hutton Rudby
I don’t think I can think of any improvement you could male, we are very satisfied particularly that the actual installation was so quickly and expertly carrier out leaving us with no tidying up to do.
Mr D, Stockton on Tees
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We're not able to carry out installations in your postcode area, however, we can still design and create your door, and you can liaise with a local fitter in your area to install it.
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