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ERW Joinery Limited is authorised and regulated by the Financial Conduct Authority for Full Permission Credit Broking, our FCA Firm Reference Number 915157
We undertake to provide the highest standard of service, whilst acting responsibly at all times.
If, however, you do have a complaint regarding the lease broking service we provide you with then please let us know either in person, in writing or via the telephone and we will seek to resolve your compliant promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service.
In order to contact the Financial Ombudsman Service, you should contact them as follows:
We have been well satisfied with the work done by ERW. From our first meeting when we turned up at the showroom without prior booking to the final fitting we have been well looked after. The two installers were punctual, tidy and did an excellent job and responded positively to questions and took pride in their work.
Mr & Mrs T, Darlington
The service you all provided was second to none, a great job well done!
Ms S, Beamish
We were delighted with the service offered by all members of the ERW team – helpful, patient, professional and courteous. Even though the windows were not the cheapest we are very happy with them. Well Done!
Mr & Mrs M, Stockton on Tees
ERW have recently replaced my windows. The staff were very helpful and friendly. I would certainly recommend them.
Mrs F, Guisborough
Brochure Download
We're not able to carry out installations in your postcode area, however, we can still design and create your door, and you can liaise with a local fitter in your area to install it.
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