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This article was published on May 14, 2020
We hope you’re all staying safe and well.
It seems so long ago that lockdown began and we closed down our showroom and factory in line with government advice.
This week (11th May) we’ve received new government guidelines, advising that manufacturing and construction industries are able to return to work safely. So, we have some good news…
We are pleased to tell you that we have re-opened our showroom and workshop. To ensure your safety and the safety, health and welfare of all our staff, as well as adhering to safe social distancing rules, we’re operating Monday to Friday, 9am to 4pm with a minimum staff presence.
By making changes to the way we work, we’re able to open our showroom on an appointment only basis. If you wish to visit the showroom, please book a personal, private appointment by calling 01642 456167 or email sales@erwltd.co.uk
By booking an appointment you can come and see our products up close, in a safe way. We’ll have a limited number of staff on site to answer any questions you have whilst maintaining social distancing, as well as a cleaner to ensure the showroom is meticulously clean at all times.
We’re also here to answer your questions or enquiries. If you’ve been spending time in lockdown planning home improvements, we’d love to help with them. Our team is on hand to give you any information you need on products and we’re making use of street view technology to provide quotes without needing to visit your property.
If you would like us to visit to carry out a survey for a quote, we can do this while maintaining social distancing by taking measurements from the outside of your home or in a way that you’re comfortable with.
We’re working hard to help you in other ways too. By launching new finance packages, you’re now able to Buy Now, Pay Later on products. For a limited time, we’ve lowered the minimum deposit required, with the option to pay nothing for the first 12 months and spread the cost of your purchase over 5 years. Until the end of June, we’re also creating tailored offers, specific to your enquiry.
If you’re thinking of having new windows or doors installed this year, we can work with you to get the right products for your property. In addition, we have an extensive range of outdoor living products, including pergolas and verandas, all of which are on the Buy Now, Pay Later offer.
We’re not sure yet when things will get back to ‘normal’ but you’ll be first to know when they do.
Until then, we’re here to help however we can, by phone on 01642 456167, email at sales@erwltd.co.uk
Stay safe and take care.
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We just wanted to drop you a note to let you know that we are very happy with both our secondary glazing and the new double glazing that has very recently been fitted by ERW Joinery Ltd in our home. Despite having some reservations about the aesthetics and impact it would have on the ‘period’ of the house, we both think the windows look great. In addition to this we have already noticed that the house feels much warmer and also retains the heat for longer. I thought that the advice you gave us was excellent & the attention to detail from yourself and your workforce was so important in helping us decide about the best products. Could you also please pass on our thanks to the workforce who were professional, hardworking and above all craftsmen. We will certainly be happy to recommend your company to any of our friends who may be considering similar work.
Ms R, Darlington
The work of installing our double glazed units has finished and my wife and I want to tell you what a pleasure it was to have the installers working on that job. They had humour, application, care, consideration and skill and we much enjoyed their time with us. We have thanked them but felt it was important for you to know how grateful we are.
Mr & Mrs W, Eaglescliffe
Whilst not the cheapest quote, the presentation and professional approach persuaded me to use ERW. Standard of work and communication to let us know when the works will be conducted were excellent. Stain glass windows are perfect match and look excellent.
Mrs W, Jesmond
Many thanks to ERW Joinery Ltd, our home has been transformed. The quality and installation has exceeded our expectations. The work of your installers has been exemplary, nothing has been a problem and their care and attention to detail is first class. We would recommend you to anyone.
Dr & Mrs M, Ponteland
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We're not able to carry out installations in your postcode area, however, we can still design and create your door, and you can liaise with a local fitter in your area to install it.
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