Information Collected by ERW Ltd
By instructing us to carry out any work on your behalf, you are also consenting to your personal data being shared with third parties for the purpose of fulfilling the requirements of the Competent Person Scheme for self-certification under the Building Regulations. This means that we are likely to share your title, name, address, phone and email numbers with the relevant companies to provide essential documentation, and these details will be retained on files for the lifetime of the product guarantee period.
Automatic Collection of Anonymous Information
When you browse ERWLtd.co.uk certain anonymous information about your visit is automatically logged. This may include information about the type of browser you are using, the date & time you accessed this website, the pages you accessed, and the internet address of the website (if any) that referred you to ERWLtd.co.uk. This information is not personally identifiable.
Specific Collection of Personally Identifiable Information
Personally identifiable information is information that concerns you individually and would permit someone to contact you. For example: your name, address, telephone number, email address or any other information you submit to ERWLtd.co.uk that identifies you individually.
This type of information can only be collected if you voluntarily provide it. If you do not wish for us to collect it – please do not submit it. Any information that you do submit to us will be stored securely and will not be offered or sold to third parties.
Personally identifiable information can be submitted in the following areas on ERWLtd.co.uk:
The contact form and call back forms are provided as a quick and convenient method for you to contact ERW Joinery. The information that you submit in this form will be used by ERW Ltd to answer any questions you may have asked regarding our products and services.
When you send us an enquiry we collect the following pieces of information (dependant on which form you fill in):
Your Name – so we know your identity.
Your Contact Telephone Number – so we can get in touch with you about an enquiry or quote request.
Your Company – so we know if it is a domestic or commercial enquiry or quote request we are dealing with.
Trade Sector – so we know a bit of background about you and the nature of the work you undertake if from the trade.
Your Postcode – so we can tell if you fall within our serviced area or not.
Your Contact Email – so we can email you back with information and (if you have agreed to sign up) send you email marketing correspondence such as our e-newsletter.
Your Message – so we can understand how we can best help you.
The data provided via enquiry is stored for no longer than 12 months.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used across the Internet in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
The table below explains the cookies we use and why:
|User Session||PHPSESSID||This cookie is used to identify you as a user between page loads. It is an essential part of our website’s content management system. In general, unless you are an administrator of this website, you will be assigned an anonymous user session. This cookie is destroyed each time you close your browser.|
|These cookies are used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, how visitors arrived at the website and the pages that they visited.||Click here for an overview of privacy at Google|
|Some pages within our website may contain interactive maps. These maps are produced using the Google Maps tool. Google may set cookies when you use this feature in order to record user preferences.||Click here for an overview of privacy at Google|
Most web browsers allow control of cookies through the browser settings. To find out more about cookies, including how to manage and delete them, please refer to the following guides which have been provided by AboutCookies.org:
To opt out of being tracked by Google Analytics across all websites, please visit the following website:
We just wanted to drop you a note to let you know that we are very happy with both our secondary glazing and the new double glazing that has very recently been fitted by ERW Joinery Ltd in our home. Despite having some reservations about the aesthetics and impact it would have on the ‘period’ of the house, we both think the windows look great. In addition to this we have already noticed that the house feels much warmer and also retains the heat for longer. I thought that the advice you gave us was excellent & the attention to detail from yourself and your workforce was so important in helping us decide about the best products. Could you also please pass on our thanks to the workforce who were professional, hardworking and above all craftsmen. We will certainly be happy to recommend your company to any of our friends who may be considering similar work.
Ms R, Darlington
I was delighted with the installation process. Steve and Tony worked very hard and took a lot of care around our house. My husband thought we would end up having to redecorate but was amazed that the windows looked like they had always been there. We are delighted and have had a number of positive comments about them. Thank you.
Mr & Mrs C, South Gosforth
Thanks so much for excellent service, so happy with new door, it’s exactly how I wanted it to look . Everyone at ERW was so helpful and informative from start to finish, I will definitely recommend to all friends and family.
The service you all provided was second to none, a great job well done!
Ms S, Beamish
We're not able to carry out installations in your postcode area, however, we can still design and create your door, and you can liaise with a local fitter in your area to install it.