By instructing us to carry out any work on your behalf, you are also consenting to your personal data being shared with third parties for the purpose of fulfilling the requirements of the Competent Person Scheme for self-certification under the Building Regulations. This means that we are likely to share your title, name, address, phone and email numbers with the relevant companies to provide essential documentation, and these details will be retained on files for the lifetime of the product guarantee period.
When you browse ERWLtd.co.uk certain anonymous information about your visit is automatically logged. This may include information about the type of browser you are using, the date & time you accessed this website, the pages you accessed, and the internet address of the website (if any) that referred you to ERWLtd.co.uk. This information is not personally identifiable.
Personally identifiable information is information that concerns you individually and would permit someone to contact you. For example: your name, address, telephone number, email address or any other information you submit to ERWLtd.co.uk that identifies you individually.
This type of information can only be collected if you voluntarily provide it. If you do not wish for us to collect it – please do not submit it. Any information that you do submit to us will be stored securely and will not be offered or sold to third parties.
Personally identifiable information can be submitted in the following areas on ERWLtd.co.uk:
The contact form and call back forms are provided as a quick and convenient method for you to contact ERW Joinery. The information that you submit in this form will be used by ERW Ltd to answer any questions you may have asked regarding our products and services.
When you send us an enquiry we collect the following pieces of information (dependant on which form you fill in):
Your Name – so we know your identity.
Your Contact Telephone Number – so we can get in touch with you about an enquiry or quote request.
Your Company – so we know if it is a domestic or commercial enquiry or quote request we are dealing with.
Trade Sector – so we know a bit of background about you and the nature of the work you undertake if from the trade.
Your Postcode – so we can tell if you fall within our serviced area or not.
Your Contact Email – so we can email you back with information and (if you have agreed to sign up) send you email marketing correspondence such as our e-newsletter.
Your Message – so we can understand how we can best help you.
After you download our brochure, or access any other “gated” content on our website, we may follow up with you using the personal information you provided on the form. This includes reaching out to you over future emails and over the phone.
You have the right to opt out of follow up using the following methods;
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The table below explains the cookies we use and why:
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|These cookies are used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, how visitors arrived at the website and the pages that they visited.||Click here for an overview of privacy at Google|
|Some pages within our website may contain interactive maps. These maps are produced using the Google Maps tool. Google may set cookies when you use this feature in order to record user preferences.||Click here for an overview of privacy at Google|
Most web browsers allow control of cookies through the browser settings. To find out more about cookies, including how to manage and delete them, please refer to the following guides which have been provided by AboutCookies.org:
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The guys have done an absolutely fantastic job and we’re extremely pleased with the speed at which they’ve delivered and the quality of the work they’ve done. Please pass on our thanks for a job really well done – we just love the difference that they’ve made to our home.
Miss S, Norton
We are absolutely delighted with the new windows which you have installed, which have perfectly retained the elegance of the original design. Installers were a pleasure to have in the house.
Ms D, Jesmond, Newcastle Upon Tyne
Thank you so much for the windows and front door. They have exceeded my expectations! I was very happy with the two fitters that came, they were very professional, polite and left our house immaculate. I would definitely recommend your firm to a friend and family.
Mr & Mrs M, Eston, Middlesbrough
We were desperate to find a company that would do a quality job with quality products. Although we had very high quality windows fitted in part of the house, that company couldn’t fit them. We are so happy with every aspect of the work done by ERW from start to finish and wouldn’t hesitate to recommend them to anyone who asked.
Dr W, Durham
We're not able to carry out installations in your postcode area, however, we can still design and create your door, and you can liaise with a local fitter in your area to install it.