Information Collected by ERW Ltd
By instructing us to carry out any work on your behalf, you are also consenting to your personal data being shared with third parties for the purpose of fulfilling the requirements of the Competent Person Scheme for self-certification under the Building Regulations. This means that we are likely to share your title, name, address, phone and email numbers with the relevant companies to provide essential documentation, and these details will be retained on files for the lifetime of the product guarantee period.
Automatic Collection of Anonymous Information
When you browse ERWLtd.co.uk certain anonymous information about your visit is automatically logged. This may include information about the type of browser you are using, the date & time you accessed this website, the pages you accessed, and the internet address of the website (if any) that referred you to ERWLtd.co.uk. This information is not personally identifiable.
Specific Collection of Personally Identifiable Information
Personally identifiable information is information that concerns you individually and would permit someone to contact you. For example: your name, address, telephone number, email address or any other information you submit to ERWLtd.co.uk that identifies you individually.
This type of information can only be collected if you voluntarily provide it. If you do not wish for us to collect it – please do not submit it. Any information that you do submit to us will be stored securely and will not be offered or sold to third parties.
Personally identifiable information can be submitted in the following areas on ERWLtd.co.uk:
The contact form and call back forms are provided as a quick and convenient method for you to contact ERW Joinery. The information that you submit in this form will be used by ERW Ltd to answer any questions you may have asked regarding our products and services.
When you send us an enquiry we collect the following pieces of information (dependant on which form you fill in):
Your Name – so we know your identity.
Your Contact Telephone Number – so we can get in touch with you about an enquiry or quote request.
Your Company – so we know if it is a domestic or commercial enquiry or quote request we are dealing with.
Trade Sector – so we know a bit of background about you and the nature of the work you undertake if from the trade.
Your Postcode – so we can tell if you fall within our serviced area or not.
Your Contact Email – so we can email you back with information and (if you have agreed to sign up) send you email marketing correspondence such as our e-newsletter.
Your Message – so we can understand how we can best help you.
The data provided via enquiry is stored for no longer than 12 months.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used across the Internet in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
The table below explains the cookies we use and why:
|User Session||PHPSESSID||This cookie is used to identify you as a user between page loads. It is an essential part of our website’s content management system. In general, unless you are an administrator of this website, you will be assigned an anonymous user session. This cookie is destroyed each time you close your browser.|
|These cookies are used to collect information about how visitors use our website. We use this information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, how visitors arrived at the website and the pages that they visited.||Click here for an overview of privacy at Google|
|Some pages within our website may contain interactive maps. These maps are produced using the Google Maps tool. Google may set cookies when you use this feature in order to record user preferences.||Click here for an overview of privacy at Google|
Most web browsers allow control of cookies through the browser settings. To find out more about cookies, including how to manage and delete them, please refer to the following guides which have been provided by AboutCookies.org:
To opt out of being tracked by Google Analytics across all websites, please visit the following website:
First class service from sales through to completion. A top quality product, fitted by a highly professional team in an efficient, timely and very tidy process. We would have no hesitation in recommending ERW to friends and family
Mr & Mrs R, Linthorpe
We were very happy with the quality of the workmanship, workforce were excellent, working non stop until job was finished. All were friendly and helpful too.
Mr & Mrs B, Middlesbrough
ERW has been a major contributor in improving the physical appearance and energy conservation in our property which sits in the middle of Stokesley’s conservation area. In four phases of design and installation since early 2018 you have helped transform our property with complete distinction.
From assistance given to lodging planning applications with Hambleton District Council through advice on window design and final installation, I can give no higher praise than commending ERW on every aspect of installation.
I first visited your showroom and workshop in the Autumn of 2017 and was impressed with the factory tour afforded me by Kirsty Semark (Customer Service Supervisor). I was convinced that ERW could provide the solution to upgrading our ageing timber windows and appreciate the help and courtesy extended from you and all your staff – many of whom I have met during our four phases of installation.
The very recent installation of a new ‘Eton’ front door enhances the front elevation with perfection.
Please convey our sincere thanks to everyone involved with the workmanship, installation and administration.
Mr U, Stokesley
Whilst not the cheapest quote, the presentation and professional approach persuaded me to use ERW. Standard of work and communication to let us know when the works will be conducted were excellent. Stain glass windows are perfect match and look excellent.
Mrs W, Jesmond
We're not able to carry out installations in your postcode area, however, we can still design and create your door, and you can liaise with a local fitter in your area to install it.